How much does it cost to hire a Campervan?

 Prices inlcude 17.5% VAT

 NB Prices may rise during bank holidays, Easter and Christmas. Please contact us for a quotation.
*Please contact us within 1 month of departure as we may be able to offer shorter hire periods.

Additional Drivers can be added from £5 per day.

To travel to Europe we charge an addional fee of £15 per day which includes increased insurance cover for one driver, roadside assistance and legal compliance.

A non-refundable deposit £175 or 10% (which ever is greater) is required to secure your booking

£1,000 damages deposit

Collision damage waiver avaialable reducing your excess to £150 at a charge of £15 per day including VAT.

10% reduction if hire period is 21 days or more

What is included in the price?

Fully comprehensive insurance for 1 driver, conditions apply please read the terms and conditions carefully. (The prices quoted are for drivers between the ages of 25 and 70 with clean, UK driving licences, Drivers outside these conditions will be considered but there may be an extra charge. Please call to discuss.)

All drivers must have held a full licence fora minimum of two years.

Breakdown Cover
VAT 17.5 %
Unlimited Mileage
Carbon Offestting with Climate Care
Satellite Navigation
TV/DVD player
Child seats if required (no charge and subject to availability)
First aid kit
Kitchen equipment
Dining table and bench/chairs for 2-4 people
Rechargeable Lantern
Gas bottle
For your enjoyment you can freely select from our collection of board games, books and DVDs

What is the campervan equipped with?

Your campervan is packed with features which can be explored by visitng our rental page, in addition it will be equipped with the following items;

Inventory

Kitchen Equipment
Complentary Tea, instant and fresh coffee and sugar
Two ring gas stove
Sink with running water (full water tank)
Washing up bowl
Washing up liquid, sponge/cloth, cleaning products, rubbish bag
Tea towels
Kettle
Frying pan x 1
Saucepans x 1
Pasta pot x 1
Colander
Chopping board
Cooking utensils
Vegetable knife
Vegetable peeler
Bread knife
Tin opener
Cheese grater
Garlic press
Scissors
Corkscrew/bottle opener
Dinner plates, side plates, bowls
Cutlery set
Beakers, mugs
Coffee maker (4 cup French press & 2 cup Mocca)
Flask
Tray
Salt and pepper
Salad/fruit bowl, platter
Separate single ring camping stove + spare canister

Other useful bits and pieces
Mains hook up extension lead and euro adapter
UK mains adapter
Din/accessory two way adapter
Satellite Navigation disk/Tom Tom
Radio with CD USB line in and I-pod ports
Levelling blocks
First aid kit
Washing line and pegs
Emergency vests x2
Fire extinguisher
Rechargeable Lantern
Rechargable Torch
Wheel bolt key
Fitted Sheets (optional)
Coat hangers
Dustpan and Brush

Can you save me money and help me find a campsite? Do I need electric hook up?

Coolcamping

Camping and Caravan club  

We have also teamed up the Camping and Caravanning club to offer you privileged access and discounts of up to 30% off club site prices. Please click the icon for access to the clubs campsite directory Siteseeker. Your campervan will come equipped with the Clubs campsite guide and  privilege card for the duration of your hire. When booking please mention that you will be using a Privalege discount card with Campervantastic Ltd                                               

Electric Hook up

Camping Card International

What time can we collect and drop off our Campervan?

We always endeavour to be flexible to meet the needs of our customers so please contact us to discuss your requirements.

Are standard times are

Weekend – Pick up Friday and return Monday
Mid -Week – Pick up Monday pm and return Friday am
Weeks – Flexible
Alternative days and times may be available, please contact us to discuss.

What if it gets too cold or hot?

We've camped in sub zero temperatures and sweltering 50C plus and want you to be comfortable which is why all our campervans have parking heaters and air conditioning when driving. We have also exclusively designed all weather comfort packs.

Hot Climate Pack
This includes a mains powered fan, mosquito mesh netting for the lower sliding window and rear door and an "airsafe" security lock to enable airflow through the rear door hatch  The campervans have windows in the upper roof area with built in mosquito  nets and an air-conditioning system but this can only be used when the campervan is being driven. Click here to check out optional extras

Cold Climate Pack
For winter trips we can provide a thermal linner for the pop up roof area which will be fitted for you and front windows that you simply attach with velcro, a window scrapper and de icer.  These extras are a useful addition when temperatures fall between 0 and 10 C.  Please contact us in advance for advice and tips about extreme campervanning!  Click here to check out optional extras

Extreme Climate Pack
If frost or snow is forecast or your heading for the mountains where temperatures may fall below zero then we recommend the extreme pack. 

You'll get an external roof hood that is easy to fit and will protect the roof area from the elements and snow build up, you'll also get a set of snow chains which in many countries are a legal requirement when snow fall is likely, especially in the mountains.  Click here to check out optional extras

We advise you to take both the Cold and Winter Climate packs for sub zero adventures especially if you plan to sleep in the roof bed.


 

What is the minimum rental period for a Campervan?

Campervans can be rented for a minimum of 1 day, 7 days during June, July and  August, please call to discuss.

Flexible "Try before you buy" packages include instruction and purchase consultation with follow up advice and support.  Subject to whether you buy new or second hand,  full or part hire costs may be reimbursed when buying from one of our affiliated dealerships, (terms apply).
 

Where is CamperVantastic based?

We are based at Unit 5 118 Stanstead Road, Forest Hill, London, SE23 1BX. We are just off the South Circular.
(Visitors by appointment only)

Parking is limited but there is unrestricted residential parking close by.

Registered Office
Unit 5, 118 Stanstead Road, Forest HIll, London SE23 1BX

How can I pay?

We accept all major credit/debit cards and cheques or you can make a bank transfer directly into our bank account.  You will need a credit card for your pre authorised security deposit (this is a standard practice used by hotels etc ,no money is physically taken from your card, subject to the safe return of your campervan)


 

How many people can sleep in a VW California Campervan?

There are 2 double beds, one in the pop up roof (with safety nets for children) and one down below. Awnings can be hired and they can sleep an extra 2 people, the campervans can also seat up to six people if required, please contact for details.

Can I take the Campervan abroad?

Yes but there is an extra cost of £15 per day for our European Upgrade Pack which must be taken if you are planning to leave the UK (not required for Ireland). This pack includes - European driving insurance, European Roadside assistance cover, all items legally required to drive on the continent such as warning triangle, headlight adjustment, reflective vests etc. an information sheet on driving abroad and European satellite navigation upgrade and road map. There are some limitations as to where you can travel so please tell us your travel plans before you book.

For advice on driving in Europe check out these links.

http://www.theaa.com/motoring_advice/overseas/index.html

http://www.rac.co.uk/web/know-how/going-on-a-journey/

For Campsite advice try:

http://www.ukcampsite.co.uk/

http://www.select-site.com/index.cfm

 

What Optional Extras can you provide?

We have developed a great range of extras to both enjoy and increase you campervanning comfort, plese follow this link for more details or click the rental tab. Optional Campervan Extras 

What equipment is for rent?

We have an increasing range of equipment for hire for those looking for something new or just a bike to get aroungd the campsite, please follow this link or click the rental tab for more info, please contact us if you have other requirements.  Equipment Hire

What deposits are required?

A booking deposit of £175 or 10% which ever is greater is required o reserve your campervan. This can be paid by all major credit and debit cards. Unfortunately deposits are non refundable.

Please note  that bookings made within a month of travel must be paid in full.

A damages deposit (excess) of £1,000 will be required when your collect your vehicle. We will make a pre authorisation on your credit/debit card for the value of £1,000 to cover any potential damage to the vehicle and/or equipment as outlined in our terms and conditions, excess applies to each occurrence.

A handling fee of £25 (Plus VAT) may be charged for events such our having to administer repairs, refuelling and forwarding traffic and parking penalties.

Note: From 2010 the damage excess will rise from £750 to £1,000

What are your cancellation terms?

Cancellation charges

• More than 4 weeks before: Booking Deposit
  
• 4 weeks or less – Cancellation/No Show: 100% of total hire charge
  
• Curtailment 100% of total hire charge.

We recommend that customers consider taking out adequate holiday/travel insurance in the event of any unforeseen circumstances.
 

What Identification is required to hire a vehicle?

The primary driver will need to provide one piece of photo ID such as and one piece of ID with your current address such as a utility bill dated within 2 months of the hire date. In addition to this we also need to see your full driving licence – both parts (UK only). If you are adding an additional driver we also need to see their full licence. You must provide the requested ID before a vehicle can be released to you. If you are unsure what to bring please check with us.

Can additional drivers be added?

Yes but there is a small charge, £5 per day if you are staying in the UK or £10 per day if you are planning to travel in Europe.
(The prices quoted are for drivers between the ages of 25 and 70 with clean, UK driving licences. Drivers outside these conditions will be considered but there may be an extra charge. Please call to discuss.)

What is a Volkswagen California Campervan?

The T4 and T5 campervan is based on the popular VW transporter van chassis which is the number one light goods vehicle in Europe. It is similar in proportion to the Ford Transit van and measures approximately 5 metres long and 2 metres high.

What is a Volkswagen California like to drive and how big is it?

Our campervans are extremely comfortable and operate exactly the same as any modern family car with many of the refinements found in more expensive models. With responsive engines and car-like agility you can park them in a standard car parking space, assisted by proximity sensors. They are less than five meters long and under 2 metres high so you can also access most parking areas including some underground and multi story car parks. The campervans also have three point seat belts, air bags and seating systems that comply with UK and European safety standards, TUV tested and compliant. Given the elevated driving position the visibility is very good and combined with efficient engines, power steering, ABS and traction control they are highly manoeuvrable and some of the safest campervans manufactured. (Full dimensions: T4 Length (without rear bike rack) = 4.79m (15ft 8.5 in), Width = 1.84m (6ft 05.in), Height = 1.99m (6ft 6.5in) T5 Length (without rear bike rack) = 4.89m (16ft 1in), Width = 1.904m (6ft 3in), Height = 1.985m (6ft 6in) (note height may increase when carrying bikes).

What induction do you offer/are the Campervans complicated to use?

When you come to collect your campervan or have it delivered we will give you a full induction and let you have a go at various operations before you drive away. Each campervan has an information manual written by us with all the basics and a full manufacturer’s handbook with more details. If you are stuck on something you can call us on our 24 hour support line.

Please allow at least 45 minutes when you collect your campervan so that we can give you a full guided tour of your campervan and complete all the paperwork necessary.

What about security?

Crime is relatively low in most campsites however reasonable precautions must be taken to ensure you have a safe and trouble free trip. Lock the vehicle at all times and keep valuables out of sight – particularly portable satellite navigation systems. All vehicles are fitted with a security system, which can also operate when you are sleeping.

It is advisable to keep personal items of value with you at all times or store them in approved campsite safes. There are no safes in our campervans as these can attract, rather than deter, criminals.

Please note:-  Your personnel possessions are not covered by the hire insurance.

Please remember to arrange adequate travel insurance to cover your valuable items, you may find you are covered by your household or holiday insurance, please check your terms and conditions.

What about towing?

You can tow boats, jet skis and caravans with our Campervans, where tow bars are fitted. However our insurance only covers these for third party so please ensure you take out adequate insurance for these and any expensive accessories that you take. If you wish to tow something then you must notify us in advance to ensure your vehicle has a two bar and that we supply you with the appropriate number plate.

Can I bring a pet?

Pets are not allowed in our Campervans unless by prior arrangement and only out of peak periods.  We use a dedicated pet campervan for such hires and whilst we expect this camperan to be returned in a clean condition we charge a £50 valeting fee for a deep interior clean which includes all protective covers, upholstery and carpets.  We will need to know the breed, size and number of pets you wish to carry and we will then confirm if this is possible.

By providing a designated pet campervan we can prevent the risk of discomfort for those customers who have allergies.  Should we discover that a campervan has been used to carry pets without prior authorisation then a £100 charge for cleaning and administration will be applied to your hire. 

What is your smoking policy?

For the comfort of all we operate a strict No smoking policy in the campervans and awnings, charges will apply for damages or cleaning as result of smoking in prohibited areas (please see terms and conditions).

Can I leave my vehicle with you?

At present we do not have the capacity to store vehicles, however we are based in a residential area and there is parking in nearby streets. We cannot take any responsibility for your vehicle.
We offer a delivery and collection service within the M25 from £20, please contact us for a quote.

Where is the nearest train station?

We are situated close to Forest Hill and Catford railway stations - both are approximately a 15 minute journey from London Bridge station.

Do I need holiday insurance; can I cancel my booking or get a refund if I need to curtail my holiday?

Please make sure that you arrange adequate travel insurance to cover you if you have to cancel or cut short your holiday or are foreced to change your plans due to an incident.

Unfortunately booking deposits are non-refundable and we cannot reimburse you if your holiday is curtailed. If you have paid in full and cancel prior to departure please contact us immediately, part refunds may be available subject to the length of notice given.

Do the Campervans have rear seatbelts and can child seats be fitted?

The Campervans have 2 rear and two front, three point seatbelts, additional seating is available and these also have three point seatbelts, all our seating is TUV crash tested and approved. You are welcome to bring your own child seats if required. We include free child seats suitable for babies, toddlers and children up to the age of 11 as required by law, please enquire at time of booking.

Do the Campervans have CD players or i-pod ports?

They have line in sockets and Ipod ports, the T4's also have a CD player ansd some have USB memory stock connectivity.

What happens if I breakdown?

All campervans have full breakdown cover both in the UK and Europe. Full instructions of what to do in the event of a breakdown and terms and conditions are provided for you when you collect the vehicle.

We advise customers to take out seperate holiday insurance in the event of any unforseen circumstances that could affect your holiday.

What if I want to buy a campervan?

If you're looking to purchase a campervan and want to "try before you buy", we have teamed up with one of the UK's leading suppliers of both right and left hand drive campervans, VW Campersales. Please contact VW Campersales to discuss current stock and "try before you buy" offers.

Flexible "Try before you buy" packages include instruction and purchase consultation with follow up advice and support.  Subject to whether you buy new or second hand,  full or part hire costs may be reimbursed when buying from one of our affiliated dealerships, (terms apply).